Xfinity Mobile Review 2022

Xfinity Mobile offers affordable 5G prison cell phone plans, millions of hotspots, and best-in-grade customer service. The only catch is you lot must already have Xfinity dwelling house internet.

A banner advertising the latest deals from Xfinity Mobile

Pros

  • Cheap, flexible data plans with free 5G

  • Runs on Verizon's powerful network

  • Extends network with 18 million Wi-Fi hotspots

  • Best-in-class customer service

Cons

  • Only for current Xfinity internet customers

  • 4G LTE data caps, throttling, and slowdowns

You might know Xfinity from Comcast for its net, goggle box, and home security services. At present, run into Xfinity Mobile.

Xfinity Mobile offers solid and cheap cell telephone plans for those already in the Xfinity ecosystem. The downside to Xfinity Mobile is that you accept to endure data throttling, slowdowns, and poor video streaming quality (unless you have a 5G device).

The first thing you should know about Xfinity Mobile is that its mobile services are available only to people who've already signed up for Comcast-Xfinity residential internet. (If that's a deal-breaker for you, cheque out these other individual and family plans that compare in quality and affordability.)

Hither'southward what else you need to know near Xfinity Mobile right upwardly front end:

  • Plans: Xfinity Mobile offers 2 types of plans: Unlimited and By the Gig. Unlimited is cheap but does come up with data restrictions. By the Gig is perfect for those who don't need much data.
  • 5G:Xfinity Mobile offers 5G on all data plans at no extra cost—you just need a 5G device.
  • Information speeds: Expect 4G LTE download speeds of 5–12 Mbps and upload speeds of ii–5 Mbps. With a 5G device and access to a 5G network, expect download speeds around 450 Mbps and upload speeds around l Mbps.i
  • Hotspots: Xfinity Mobile has millions of hotspots operating at 3G speeds.
  • Network: Xfinity Mobile uses Verizon'due south network, which offers the all-time coverage in the state.
  • Customer service: Xfinity Mobile has the best customer service rating amidst total-service MVNOs.
  • Phones and devices: Xfinity Mobile offers deals on the latest flagship smartphones and rewards for bringing your own device.

Let'southward get down to brass tacks.

Go Xfinity Mobile and salvage big on streaming and internet

Deals

If you're looking to change mobile providers or add together another phone line, Xfinity can save you money on more than than just your telephone bill.

When yous add an Xfinity Mobile plan, y'all tin get Xfinity Internet + streaming for only $30 a month. Plus, this deal comes with internet equipment included, a ii-year price guarantee, and doesn't require a contract.

Xfinity Mobile cell phone plans

Xfinity Mobile offers 5G on all unlimited and By the Gig plans

All Xfinity Mobile plans come up with gratuitous unlimited talk and text. You just pay for the information in one of two ways: either By the Gig or Unlimited. Within the By the Gig plan category, there are 1 GB, 3 GB, and x GB plans.

All data options at present include 5G information at no extra toll, just equally long as you have a 5G device and live in an area with a 5G network.

Compare Xfinity Mobile cell phone plans

Figuring out which of these two program types—unlimited or Past the Gig—is right for you may take a fleck of math. But don't worry, we've got the crook sheet. It boils downward to this:

If you recollect you lot will employ more than than 3 GB of data per month, then the unlimited program becomes cheaper than paying by the gig.

But let'due south talk virtually each programme type in detail.

Xfinity Mobile unlimited data program

At $45 a month for i line, Xfinity's unlimited data program costs less than most of the top-rated unlimited plans out there. It's a full $15 cheaper than T-Mobile's cheapest unlimited plans and $20 cheaper than AT&T's. That sounds pretty good.

What exercise you have to requite up to get a price that good? In some cases, speed.

Data speeds

Here'southward what you need to know about Xfinity Mobile'southward unlimited plan and data speeds.

4G LTE data speeds are throttled, capped, and deprioritized. For LTE information, you'll get download speeds of 5–12 Mbps and upload speeds of 2–5 Mbps. However, only like with Xfinity internet, once yous hit their soft data cap (in this case, 20 GB), you lot'll get deprioritized, meaning your speeds will go slashed to most nothing (1.v Mbps download and 750 Kbps upload).

5G is much faster. For 5G data (where available), Xfinity Mobile says y'all can expect download speeds around 450 Mbps and upload speeds effectually 50 Mbps. The only limitations are your device (must be 5G-capable) and your location (must accept 5G infrastructure in place).

Mobile hotspots employ 3G speeds. Xfinity'southward throttling too extends to mobile hotspots, which are capped at 600 Kbps. That's 3G-level slow, which is fine for basic websites and electronic mail, but don't look to stream much of anything at that speed.

Video streaming resolution starts at 480p for non-5G devices

Video streaming on the unlimited plan depends on the network (4G LTE vs. 5G) and whether your device is 5G. Every bit this table shows, the default streaming resolution is 480p, which is but standard definition (SD), for non-5G devices on either network.

Default video resolution by network and device type — Unlimited Data Option

Network

Non-5G devices

5G devices

4G LTE

480p

720p

5G

480p

4K

5G devices on the 5G network go the most love, simply if you don't have a 5G-capable device, you lot tin can still buy HD streaming for whatsoever line. That'll get you 720p resolution for smartphones and 1080p for tablets.

Xfinity Mobile international coverage

Pin

Xfinity offers international roaming service in over 200 countries. Cheque the international rates online for the country you are traveling to.

Xfinity Mobile Past the Gig plan

This plan is like the majority section of the grocery store: instead of ownership pre-packaged data, you purchase it raw, by the gig.

This plan is ideal if you apply data but one time in a while to send a picture show to your kids or respond to an email. Y'all could pay as petty as $15 a month and still get unlimited calls and texts.

By the Gig plans really pay off if you're strategic nigh your data usage. With free access to Xfinity's xviii 1000000 hotspots, you'll often be able to employ the internet through Wi-Fi rather than 4G, especially if you're in an urban expanse.

Better default video streaming resolution

One advantage the Past the Gig plans have over the unlimited selection is the default video streaming quality.

Default video resolution by network and device type — Past the Gig Option

Network

Non-5G devices

5G devices

Tablets

3G Ev-Do

720p

720p

1080p

4G LTE

720p

720p

1080p

5G

720p

4K

1080p

Every bit this table shows, the lowest quality stream on the By the Gig option is 720p, fifty-fifty if you're but on the 3G network. That's Hard disk drive, and it looks a lot better than the 480p you'll go with the unlimited option.

Of course, if you desire to salve on data usage (because you are, afterward all, paying for it past the gig), you tin can elect to stream at 480p.

Interested in prepaid plans?

Money

If you lot're interested in the flexibility of the By the Gig plan, just Xfinity is non right for y'all, check out our list of the best prepaid cell phone plans.

Xfinity Mobile vs. the competition

Every bit we've said, Xfinity Mobile'southward plans are inexpensive but non the cheapest.

Here'south a quick look at how the company's plans compare to similar offerings from other carriers.

Xfinity Mobile cell phone plans vs. other carriers

As you tin can see, Xfinity Mobile is right in the middle of the pack—there are a few other MVNOs offer cheaper unlimited plans, but Xfinity is still cheaper than the Large Three.

Xfinity Mobile is best for existing Xfinity habitation internet customers

Equally we've mentioned, Xfinity Mobile's inexpensive jail cell phone service is available only to those who have Xfinity cyberspace already.

The downside is that Xfinity doesn't announced to have bundling deals to entice new customers. In other words, you can't get a discount for signing up for both Comcast cable TV and Xfinity Mobile.

Even so, existing Xfinity home internet customers who desire to cutting their cell phone bills should definitely look into switching to Xfinity Mobile.

Xfinity cell phones and devices

Xfinity Mobile carries all the flagship smartphones, devices, and even wearables

Need a improve camera to upwardly your Insta game? Xfinity Mobile has deals and payment plans for the newest Apple tree, Samsung, and Google devices.

Here's a look a some of Xfinity's almost popular phones.

Xfinity Mobile'southward most popular phones

Xfinity Mobile has some great deals on new smartphones, especially if you're in the market for a new 5G device.

And if you lot're looking to switch but want to go along the phone y'all already have, at present is a great time to do it. Through June 7, 2021, Xfinity Mobile is offer a $25 prepaid gift carte when you sign upwards for the unlimited 5G program and bring your own device.

Check out Xfinity Mobile'due south current deals here for the details.

Xfinity Mobile coverage

Xfinity Mobile offers great coverage via Verizon's network

Xfinity Mobile is a mobile virtual network operator (or MVNO). That means Xfinity uses one of the Big Three networks—in this case, Xfinity uses Verizon's cell towers. That'south practiced news for Xfinity customers because Verizon's network tops our listing for best mobile coverage. Check out this coverage map to see for yourself.

Xfinity Mobile customers may actually be marginally more satisfied with their coverage than Verizon customers. Xfinity has a large number of Wi-Fi hotspots—millions, in fact—that bolster its network.

Our own research shows that Verizon is the 2d fastest network in the country. Just remember that Xfinity Mobile's unlimited plan caps your 4G LTE download speed at 5–12 Mbps and upload speed at 2–five Mbps. To become the nigh out of the Verizon network, yous may want to consider a 5G device.

An infographic ranking wireless networks by speed: #1 T-Mobile, #2 Verizon, #3 AT&T, Sprint unranked because it was acquired by T-Mobile in 2020

If y'all've e'er wondered why a cell plan with an MVNO is cheaper than going with one of the Big Three, it has a lot to do with the data speeds y'all encounter here. To get access to the max download speeds a network has to offer ordinarily ways ponying up for an unlimited plan from Verizon, AT&T, or T-Mobile.

Xfinity Mobile customer service

Xfinity Mobile provides all-time-in-form customer service

Mobile is a relatively new service from Xfinity, and so there wasn't much data out there regarding their client service until recently. Merely according to the American Client Satisfaction Index (ACSI) Wireless Service and Cellular Telephone Study for 2019–2020, Xfinity Mobile debuted at the height of the list for full-service MVNOs.

Here's what the ACSI report has to say about Xfinity Mobile:

In its ACSI debut, Comcast's Xfinity Mobile comes in a winner—topping the full-service MVNO category with a client satisfaction score of 79. Moreover, Xfinity Mobile ranks second beyond all three wireless categories—behind just Consumer Cellular (83). … Beyond all wireless services, Xfinity Mobile is best in class for the quality of its app.

That's a pretty glowing review for Xfinity Mobile's customer service and its app.

Epitomize: Is Xfinity Mobile proficient?

At that place'south but i describing word to describe Xfinity Mobile service: unique. Because of its bundle-only model, plan construction, and stone-lesser prices, it really is like no other mobile carrier. Here'due south a quick rundown of what we found in our review of Xfinity Mobile.

  • Plans: At that place are merely two types of plans: Unlimited and By the Gig. Unlimited is cheap compared to other carriers, merely comes with more restrictions than nosotros'd like. By the Gig, though, is nifty for people who don't need much data.
  • Performance: Verizon's network ensures that Xfinity Mobile'due south coverage is on par with the all-time of the best. Keep in listen Xfinity throttles its 4G LTE data and video streams.
  • Customer service: Xfinity Mobile offers the best customer service and a all-time-in-class app for total-service MVNOs.
  • Overall: A solid, cheap program for those already in the Xfinity universe, though you have to deal with data throttling, slowdowns, and poor video streaming quality (unless yous accept a 5G device).

If you're reading to plunge deeper into the Comcast universe with Xfinity Mobile, you tin can sign up easily online.

Frequently asked questions about Xfinity Mobile

Still have questions almost Xfinity Mobile that we didn't encompass above? We've got y'all covered.

Q: Does Xfinity Mobile have an app?

Aye. You lot tin download it from the Apple and Google app stores, also as from Xfinity here.

Q: Does Xfinity Mobile accuse an activation fee?

Xfinity Mobile doesn't charge an activation fee, assuming you're already an internet customer (otherwise, signing up for Xfinity internet is the activation fee). Compared to leading carriers like T-Mobile and AT&T, this is a great perk for returning Xfinity customers.

Q: Should I go a warranty or insurance for my Xfinity Mobile telephone?

If you've got butterfingers, then you'll exist happy to know that Xfinity Mobile phones come with a 12-month manufacturer warranty.

They've too teamed up with Assurant to offer Xfinity Mobile Protection Plan, which has no-fee early upgrades, accidental damage protection, lost or stolen coverage, and personal TechPro help.

Q: Does Xfinity Mobile permit you bring your ain phone?

Yes! Just make sure to bank check availability for your telephone model.

Q: Can I go along my telephone number when I switch to Xfinity Mobile?

Yes! And if you want a new number, you can do that too.

Q: What's Xfinity Mobile's return policy and early termination fee?

Xfinity Mobile'south client agreement states that y'all tin abolish service anytime without a fee. Plus, the return policy gives you 14 days to return devices from the date of shipping.

Q: Does Xfinity Mobile have a military disbelieve?

No, merely if you are signed up for other Xfinity services, y'all may be eligible for a gift bill of fare.

Q: Does Xfinity Mobile take a student discount?

Methodology and sources

When we looked at Xfinity Mobile'south jail cell plans, we compared them to similar plans from the Big Three networks and other MVNOs. We use the WhistleOut online comparing tool and combine information technology with our own independent enquiry and data provided past the carriers themselves. Sources are listed beneath.

For network coverage information, we employ WhistleOut coverage maps, which are sourced from the carriers and other third-political party sources.

For data speed comparisons, we rely on our proprietary information and research into the subject area, which is based on hundreds of thousands of unique wireless internet speed tests submitted to Reviews.org and related sites.

Customer satisfaction ratings are based primarily on reports from the American Customer Satisfaction Alphabetize (ACSI). Nosotros use the latest reports available but likewise consider historical functioning in by reports. We as well include information from forums and other online rating sources when appropriate.

If you want to know more about how nosotros work, check out our complete methodology.

Easton Smith

Written by

Easton Smith

Easton has worked as a freelance author and researcher for several years, reviewing health, lifestyle, and engineering products. He has probably read more Terms of Use contracts than any human alive. When he'southward not sitting in front of a estimator, Easton spends his time camping, climbing, and volunteering with humanitarian aid organizations.

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